1. Q: Are you a factory or a trading company?

A: We are trading company with our own holding factories in YWU2. Q: Can you provide free sample?

A: We provide existing samples for free, but freight will be on your side.For customized sample, We will charge sample fee,after place order,We will refund the sample fee. 

3. Q: What's your MOQ?

A: For items in stock,1pcs is ok, for customlized order,depending on different items.

4. Q: What products do you mainly supply?

A: We mainly supply kitchenware and housewae for daily use ,cookware pot,kettle,tray, plate,bowl,bucket etc

5. Q: What is your delivery time?

A: Generally 3-4days after payment for stock10-15days after payment for customized order,It depends on the products & quantity.

6. Q: Which port will you ship the goods ?

A: We offer price of EXW, you can choose delivery by air, vessel, or international express.Shipping port can be Ningbo,Shanghai or Shenzhen. 

7. Q: What’s the payment term.

A: Payment by western union or money Gram Alibaba escrow, TT30% deposit before producing and 70% balance for bulk order before shipment.

8. Q: How to start order with you ?

A: Firstly let us know your reqirements or application.Secondly we quote according to your requirements or our suggestions.Thirdly customer confirms the samples and places deposit formal order .Finally, we arrange the produciton.9. Q: What is your terms of delivery?

A: EXW, FOB, CFR, CIF, DDU,BY AIR or BY SEA